Implementing D365 F&O requires some specific Design considerations when it comes to Retail organizations. A Retail company is not simply organized by Legal entities which transact with each other and 3rd parties. A Retailer has one or more brands to protect. Consumers expect the same brand experience anywhere anytime. This experience cannot have interference from legal entity boundaries or the way an ERP system is configured.

Too often, I see D365 F&O Solution Architects and Consultants automatically translate a Retailer’s subsidiaries to companies in D365 F&O. Even if this does not align with the way the Retailer is organized (central backoffices) and/or their logistics model is setup (hub and spoke). But first and foremost, it can shatter Order fulfillment into pieces and significantly raise operational complexity and overhead with detrimental impact on the Customer Journey..


Read the full story here in my Linkedin article